Support

Need a hand with Roux? We're happy to help.

Contact us

Email support@getroux.io and we'll get back to you. It helps if you include your device (iPhone or Android), the app version (Settings → About → Version), and a short description of what happened.

Common questions

How do I save a recipe?

Share a link, photo, or text from another app into Roux, paste a link, or add a recipe manually. Roux parses it and it appears in your library.

Why did a recipe fail to parse?

Some pages and posts can't be read automatically. You can still add the recipe manually, or try the original source link.

How does the free tier work?

Roux is free with a monthly allowance of AI-assisted saves, plus unlimited manual recipes, viewing, search, and cooking. Roux Pro unlocks unlimited AI ingestion and more.

How do I manage or cancel my subscription?

Subscriptions are billed by the App Store or Google Play. Manage or cancel them in your Apple or Google account settings (also reachable from Roux's paywall → Manage subscription).

How do I delete my account?

In the app: Settings → Delete account & data. Or see Delete your account.

Privacy and legal

See our Privacy Policy and Terms & Conditions. For data-rights requests, email privacy@getroux.io.